Managed IT Services Provider adds VoIP to their Service Portfolio

September 2014, Managed IT Services provider Netshield has expanded their portfolio to include Hosted Voice over Internet Protocol (VoIP) Telephony service; which will help SMEs benefit from cost-savings and simplified administration compared to traditional telephone systems.

Building on the years of experience in providing Datacentre and Hosting services to businesses throughout Europe, Netshield will now be able to provide Hosted Voice services as well. The Hosted VoIP service will enable users to transmit voice traffic over an internet connection rather than over traditional wires. This will offer companies flexibility and help reduce costs without compromising on functionality.

The service will include features such as secure instant messaging, presence functionality, video calling, collaboration tools, simple administration and integration of office and mobile services.

Richard Carty, Commercial Director at Netshield commented ‘VoIP is ideal for SMEs and remote workers because it has minimal capital expense, easy to manage, user friendly and it is scalable. With traditional systems companies have to deal with a number of suppliers for the upkeep, with VoIP it consolidates which saves a considerable amount of time.’

‘With the movement towards cloud technology, adding VoIP services will be complementary to our range of Hosted and Managed IT services’ added Richard Carty.


The Demise of XP & the Do’s and Don’ts of Backup

The support has now officially ended for the popular operating system Window XP. Businesses who are still running on Windows XP will need to consider moving to a supported operating system such as Windows 7 or 8 because, without new updates and support it will make systems more vulnerable to malicious attacks.

Whether you choose Windows 7 or 8 you have to think about data backup and about how to migrate your data across to the new operating system.

Click on the image below to see Richard Carty from Netshield discussing the do’s and don’ts of backing-up your valuable data on BizToBizTV.

Data Backup, Windows XP, Netshield, Richard Carty

RIP Windows XP, but what next. Richard Carty of Netshield explains some of the do’s and don’ts of backing up your precious data.

Discover the advantages of Managed IT Services with UKTI and Netshield

On the 22nd October 2013, Netshield will be holding an informative seminar tailored for Trade Associations to discuss the advantages of Managed IT Services for the sector, at the British Embassy in Brussels.

Netshield will be working with UK Trade & Investment (UKTI) in Belgium to host a seminar that is aimed at representatives of trade associations and sector federations, who are seeking to reduce the stress of IT Management and improve productivity. It will take place on the 22nd October 2013, at the prestigious British Embassy in Brussels from 9.30 – 13.00 (Central European Time).

Richard Carty, Commercial Director of Netshield commented ‘Netshield has been exporting IT services to Europe for just over 18 months now and Brussels is where our European office is based. By working with a number of Chambers and Associations within this time, we have built a good understanding of the needs and issues the sector face when it comes to IT. This seminar will be an opportunity to show the audience how a Managed IT service can help reduce the stress of IT and improve efficiency’

‘We are also delighted that the British Ambassador Jonathan Brenton, Sam Rowe, communications consultant working with AGEP association management and Glenn Vaughan, Chief Executive at the British Chamber of Commerce of Belgium will be able to join us at the event’ added Richard Carty.

For more information or to register for the event please go to

Exciting New Appointments at Netshield

Managed IT Services provider Netshield, has appointed Claire Griffin as the new Operations Manager and Jodie Breakwell has joined as a Customer Services Administrator at the growing company.

Ms Griffin, who has been with Netshield since 2010, will now be client focused and responsible for efficiencies in the company’s operations, processes, and communications between all of the Netshield’s departments. Ms Breakwell, who has previously worked within the IT industry for 4 years, will be responsible for the company’s administrative duties.

Richard Carty, Commercial Director, said ‘We always encourage employees to fulfil their full potential and we will support them every step of the way. I am delighted with the new appointments and I am confident these changes will be beneficial to Netshields expansion plans.’

Managed IT service provider Netshield, Exporting Success Praised by UKTI CEO

Nick Baird, Chief Executive of UK Trade & Investment (UKTI) recently visited Midlands managed IT service provider, Netshield to learn first hand how the company has achieved its outstanding success overseas.

The company was crowned the Best Newcomer at the ‘Golden Bridge Export Awards’ which recognises outstanding achievements in exporting between Britain and Belgium at an award ceremony in London, in November last year.

The recent Netshield achievements led to a visit to the Aldridge based company by Nick Baird, Chief Executive of UKTI, Jon Harding, Chief Operating Officer, UKTI and Paul Noon, new West Midlands Regional Director, UKTI. The aim was to meet owner and Commercial Director Richard Carty and discuss in detail the company’s successes and how these can be developed further into new markets.

Nick Baird, Chief Executive UKTI commented: “I wanted to visit Netshield to hear first hand how this company has achieved such outstanding results in global markets. The company’s success is an excellent example of what can be achieved when firms work with UKTI and others to maximise success overseas. With the extra £70m in funding that UKTI will receive for each of the next two years, we’ll be in a position to help more regional companies succeed overseas. I hope the success of companies like Netshield will inspire more West Midlands firms to pick up the phone and call their local UKTI team based at their Chambers of Commerce.”

Netshield’s exporting journey began when the company took part in a UKTI trade mission to Belgium in 2010. Netshield then joined UKTI’s Gateway to Global Growth scheme and commissioned research into potential markets in Belgium. The firm started working with UKTI trade advisors in Brussels and in the UK and joined local chambers of commerce to build its network and established a local office in Brussels. Netshield also invested internally to improve its service infrastructure, opened a new datacentre, created an in-house marketing department and rebranded all its services for a global audience.

Richard Carty, owner and Commercial Director of Netshield says: “Our export success all began with the UKTI led mission to Brussels. The visit was an excellent introduction into the Belgium market and we came away with a wealth of demographic, political, geographical and financial information and its suitability for doing business from the UK. By the beginning of 2012 we began to build up our client base and from there word of our reputation began to spread. We’ve continued to be proactive in our marketing and business development and have exhibited at industry events such as Infosecurity 2012 at the Brussels Expo, which has led to relationships being forged further afield, such as Netherlands and Luxembourg.”

Richard continues:“By working with UKTI and local chambers we have already exceeded our exporting targets before the financial year end. We’ve found our UKTI International Adviser very supportive and informative at all stages of the journey.”

From Left to Right: Paul Noon, West Midlands Regional Director, UKTI, Richard Carty, Commercial Director,  Netshield Limited, Nick Baird, Chief Executive of UKTI and Jon Harding, Chief Operating Officer, UKTI.

From Left to Right: Paul Noon, West Midlands Regional Director, UKTI, Richard Carty, Commercial Director, Netshield Limited, Nick Baird, Chief Executive of UKTI and Jon Harding, Chief Operating Officer, UKTI.

For more information on Netshield Managed IT Services visit our website or call us on 0845 603 5552