IT networks have grown in complexity in the last few years. With all the changes like cloud, end-user demands, social media, mobility and smart devices it is not always easy to keep up with IT demands and new technologies, this can be particularly difficult for SMEs.
Outsourcing can ultimately help relieve pressure on internal resources. By utilising a Managed IT Services Provider (MSP), it is like extending the IT team without the HR costs of recruiting new IT personnel, it is a flexible resource that can look after a small element like monitoring the company’s servers to providing a fully managed service with 1st – 3rd line technical support. Services provided can be scaled up or down, as and when the business needs them.
Less strain on resources means businesses can focus more on core functions without worrying about IT issues impacting daily operations. Additionally MSPs can carry out regular maintenance and preventative activities to lower the risk of unexpected downtime. They can carry out administrative tasks like software updates and ensuring data security measures meet the required data compliance and regulations.
Furthermore outsourcing provides businesses with access to IT expertise and knowledge that the company may not have – MSPs are trained and up-to-date with the latest technologies so, they can implement new solutions quickly and cost-effectively. Not only can this increase business efficiency but, competitive advantage too.
In the era of collaborations, working with a MSP to ensure all IT needs are met can be mutually beneficial. MSPs should listen and cater for business needs, if they just go in with a hard sell, they might not be the best match. To discuss in more detail how outsourcing your IT can benefit your company, contact us today.