Managed IT Services Provider adds VoIP to their Service Portfolio

September 2014, Managed IT Services provider Netshield has expanded their portfolio to include Hosted Voice over Internet Protocol (VoIP) Telephony service; which will help SMEs benefit from cost-savings and simplified administration compared to traditional telephone systems.

Building on the years of experience in providing Datacentre and Hosting services to businesses throughout Europe, Netshield will now be able to provide Hosted Voice services as well. The Hosted VoIP service will enable users to transmit voice traffic over an internet connection rather than over traditional wires. This will offer companies flexibility and help reduce costs without compromising on functionality.

The service will include features such as secure instant messaging, presence functionality, video calling, collaboration tools, simple administration and integration of office and mobile services.

Richard Carty, Commercial Director at Netshield commented ‘VoIP is ideal for SMEs and remote workers because it has minimal capital expense, easy to manage, user friendly and it is scalable. With traditional systems companies have to deal with a number of suppliers for the upkeep, with VoIP it consolidates which saves a considerable amount of time.’

‘With the movement towards cloud technology, adding VoIP services will be complementary to our range of Hosted and Managed IT services’ added Richard Carty.

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