Managed IT Services Provider adds VoIP to their Service Portfolio

September 2014, Managed IT Services provider Netshield has expanded their portfolio to include Hosted Voice over Internet Protocol (VoIP) Telephony service; which will help SMEs benefit from cost-savings and simplified administration compared to traditional telephone systems.

Building on the years of experience in providing Datacentre and Hosting services to businesses throughout Europe, Netshield will now be able to provide Hosted Voice services as well. The Hosted VoIP service will enable users to transmit voice traffic over an internet connection rather than over traditional wires. This will offer companies flexibility and help reduce costs without compromising on functionality.

The service will include features such as secure instant messaging, presence functionality, video calling, collaboration tools, simple administration and integration of office and mobile services.

Richard Carty, Commercial Director at Netshield commented ‘VoIP is ideal for SMEs and remote workers because it has minimal capital expense, easy to manage, user friendly and it is scalable. With traditional systems companies have to deal with a number of suppliers for the upkeep, with VoIP it consolidates which saves a considerable amount of time.’

‘With the movement towards cloud technology, adding VoIP services will be complementary to our range of Hosted and Managed IT services’ added Richard Carty.

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Upgrading your Business Broadband? But which one?

Connectivity is becoming a necessity for organisations with many needing faster and more reliable service to ensure business continuity. For commercial broadband buyers there are many to choose from and each will have their advantages and disadvantages.

ADSL 2+

Popular choice, as it uses the same infrastructure as standard ADSL connections but, it can provide up to 3 times greater connection speeds. However, the actual speeds you’ll get depends on the distance between the premise and the exchange.

Fibre to the Premise (FTTP)

Is considered as one of the fastest options because it involves running a cable from a nearby exchange straight to your business premises. Installation costs are subject to survey, as the ISP need to assess how much digging will be involved to connect the premise to the exchange. It takes on average 3 months to install and it is not available everywhere.

Fibre to the Cabinet (FTTC)

Similar to FTTP this is where a cable is running from a nearby cabinet to the premise and it is not available everywhere. It is considered to be a solution that is a cross between copper broadband and Ethernet First Mile.

Fibre on Demand

Also known as FTTP On Demand enable customers to access speeds up to 330Mbps by extending a fibre-optic broadband connection from the nearest cabinet to the premise.

Ethernet First Mile (EFM)

One of the lower-cost lease line options. Instead of using fibre, it uses existing copper lines to connect the business premise to the local exchange – making it more cost-efficient and faster to install. It is a contented service but, you will receive the same upload and download speeds unlike ADSL.

Microwave

Is a way of transmitting information by using electromagnetic waves and it is widely used for point-to-point communication. It has a small wavelength, with high frequency and the antennas are pointed directly at the receiving antenna. Due to the high frequency it has a large capacity to carry data but, this technology is limited when there are hills and mountains in the line of sight because the waves cannot pass through.

Leased Line – Ethernet

It is a private line that permanently connects two locations; either Internet Leased Line a connection between a service provider and a customer or a ‘Point-to-Point Leased Line’ which is a connection between two customer sites. It is an uncontended connection, offering the same upload and download speeds, making it a reliable and stable connection. Dedicated Ethernet leased lines also comes with a Service Level Agreement.

To help improve connections for businesses and support economic growth the UK Government is currently running a Connection Voucher scheme across the UK. The scheme offers ‘connection vouchers’ worth up to £3000 to help SMEs, Charities and Social Enterprises towards improving or upgrading their current broadband connectivity.

By upgrading broadband connections companies can benefit from improve reliability, increase productivity, enhanced communication with stakeholders and better service speeds. For more help on choosing your business broadband please feel free to contact Netshield today.

Netshield Anti-Virus service – powered by BitDefender

Anti-Virus software is a necessary evil – it can take valuable time and energy to deploy, update and manage and they are not all the same! Netshield Anti-Virus is a comprehensive solution that acts as your first line of defence against malicious software.

Check out the video below for a quick summary…