Netshield to Discuss How Vulnerable Businesses are to Cyber Threats

Managed ICT Services Provider Netshield on the 24th April 2014, will be discussing the issue of Cyber Threats and different types of IT protection methods at a seminar held at the British Embassy in Brussels.

Working with UK Trade & Investment (UKTI) in Belgium Richard Carty, Commercial Director at Netshield will discuss why ICT Security needs to be a high priority, the common threats and ways in which organisations can protect their network and data.

The seminar will be aimed at organisations operating in sectors such as legal, financial, recruitment and the service industry and will take place on the 24th April 2014, at the prestigious British Embassy in Brussels from 9.30 – 13.00 (Central European Time).

‘ICT security is a growing concern with an increasing trend of professional services being a target for malicious behaviour, due to the high levels of business data they hold. The seminar will provide insight to the current threat landscape, security risks of current technological trends and protection methods’ commented Richard Carty.

The seminar will also include a live security breach demonstration from our guest speaker Rodrigo Marcos from SecForce and discussions on data security from a Legal perspective by Paul Van den Bulck, McGuireWoods.

‘We are delighted that the British Ambassador Jonathan Brenton, Paul Van de Bulck Partner at McGuireWoods and Rodrigo Marcos at SecForce will be able to join us to discuss the topic of ICT security and examine how exposed are businesses to the cyber threat in the changing workplace environment. With majority of businesses reliant on technology and data to be operational it emphasises why a secure ICT network is essential’ added Richard Carty.

For more information or to register click here


Beware of the Microsoft Voice Phishing Scams!

The number of reports of fraudsters calling people and pretending to be Microsoft Support Technicians in voice phishing scams is on the increase. The fake Microsoft support technician would call advising they need to remote onto the user computer to deal with a call that has been logged or to fix an issue the user is unaware about.

Do not let these malicious people onto your system if they remote onto your system, they can:-

  • Install malicious software to steal and capture sensitive data, like your banking information
  • They could direct you to fraudulent websites and ask you to input your credit card details
  • Ask for credit card details for authenticating reasons and then use the information to charge you for the fake services
  • They can adjust the system settings making it vulnerable and available for them to access in future.
NetFlix Phishing Scam

Netflix Phishing Scam leads to Fake Microsoft Tech Support

But, beware these voice phishing campaigns are becoming more elaborate; for example there has been reports the scammers would impersonate other popular companies like Netflix in order to direct the victim to a fake Microsoft support agent.

It is very rare that Microsoft would contact end users directly especially, when you haven’t personally logged a support call with them.

If you do receive a call from a so-called Microsoft Technician you can ask the following questions to help determine whether it is a phishing campaign:-

  • the name of the person that logged the support call with them?
  • the telephone number they are calling from?
  • their name?
  • the Microsoft support case reference number?

Genuine Microsoft Technicians would have the answers to these questions. If it is a genuine call Microsoft technician they would provide a support case reference number and ask for the person who logged the call immediately. Also Microsoft will never ask for credit card details during a support call and would provide their contact name and telephone number willingly.

Voice Phishing

A BBC news article also reported bank and courier voice phishing complaints have increased in the latter part of 2013. It states that the fraudsters tend to target some of the most vulnerable people within society and the average age of victims is 70 years old.

So, act with caution if you receive a call from someone claiming they are from banks, police, utility companies and asking you for personal information like pins, payment, account details, credit card numbers etc. These malicious people are trained to be convincing so, even if they provide you with a number for you to call back on don’t do it! This is because once you put down the phone the criminal can keep the line open at their end so, when you call the number, you are unknowingly connected directly back to the fraudster!


It is sad to think fraudsters have the ability to take advantage of our trust, fear and innocence, to persuade us to part with our personal information. Voice Phishing is not likely to go away anytime soon and judging from the recent NetFlix story they are likely to become more elaborate.

So, be vigilant and do not trust unsolicited calls and treat them like phishing emails, just hang up and go about your day. Whatever you do not provide them with any personal information.

Malware – The Potential Horrific Consequences

In the Kaspersky Security Bulletin it suggests Corporations are increasingly falling victim to Cybercrime, a whopping 91% of those surveyed by Kaspersky Lab and B2B International  fell victim to a cyber-attack at least once in the last 12 months. The top causes included Viruses, Malware, Spam and Phishing – in 2013 alone Kaspersky Lab products detected almost 3 billion malware attacks on user computers!

Spam and Phishing is certainly not a new concept but, the emails sent are becoming more sophisticated, they are adopting an appearance of something that the recipient is familiar with – appear like it is from a delivery company, social media, stores etc.

Spam can just be a simple form of electronic junk but, it can also be malicious spam with the purpose of either make money, obtain sensitive information or spread malicious codes – like CyptoLocker, which surfaced in 2013, it would encrypt the victim’s data and sell it back to them for monetary gains. It is a Trojan Ransomware distributed through a series of phishing campaigns. The emails imitated well-known delivery companies and financial institution preying, on our trust of these companies and our curiosity to see what the attachment is about. It effected over 12,000 victims within one week and to this day there are still stories of CyptoLocker causing chaos and victims paying to obtain decryption keys for their own data.

The sophistication of spam, malware and phishing attacks is not just limited to emails being sent through a computer – but, in January it was found 750,000 spam emails were sent from compromised smart fridges!

However these fridges were not infected using traditional methods like a Trojan Horse but, most of them have been ‘simply left open, so existing software running on them can be used by attackers’ said a spokesperson for Proofpoint who made the discovery. It would be interesting to know, how many people have smart fridges and how many people would buy one?

The US retailer ‘Target’ would be one of the recent examples of how malware can cause horrific consequences. Target’s point-of-sale (POS) system was infected with malware, causing as many as ‘40 million credit and debit card details and 70 million customers’ personal details being stolen in a cyber-attack!

This POS malware attack has caused financial losses, decrease in brand reputation and consumer confidence. In a recent press release issued by Target due to the attacks they had to reviewed their forecasts, predicting a 2% – 6% decrease in sales for this quarter and whether it is directly related to the data breach or not, Target also stated there will be store closures in May.

Target’s incident shows being a victim can have an impact on profits, consumer confidence and brand reputation. A malware breach on this scale is not something that a company can recover from overnight and it can potentially have long-term implications but, only the coming months will reveal the true scale of the consequences for Target.

The consequences of being victims of spam, malware, viruses and phishing is never a good one. In general the motive is simple – cybercriminals want to obtain business data and make money! So, be vigilant and make sure your systems are protected.

To discuss methods of protection against malicious software contact us today.

Data Loss – It could happen to you…

Businesses are reliant on data to be operational but, what happens if suddenly all your data is gone or if some of it is missing?
Businesses are reliant on data to be operational but, what happens if suddenly all your data is gone or if some of it is missing? What is your data backup plan?