Symantec is planning to shut down its Backup Exec.cloud service in order to focus on other products that have mobile and content-sharing features. The cloud-based solution Backup Exec.cloud was first introduced in the market February 2012, along with Symantec Backup Exec 2012 Product Suite.
With the increasing number of organisations adopting flexible, remote working, virtual offices and mobile devices, cloud-based options for databackup and collaboration have multiplied in recent years – So, it is important for a backup solution to allow users to work collaboratively with ease; “Customers want features such as synch & share and mobile access. Backup Exec.cloud was not designed with these features in mind,” Symantec’s FAQ said. “As a result, Symantec has decided to discontinue Backup Exec.cloud in order to focus on more productive and feature-rich cloud-based applications which include this type of functionality.”
Symantec will stop selling the subscriptions and renewals for Backup Exec.cloud on the 6th January 2014 and will crease the service and support on 6th January 2015.
Users of the product will need to keep in mind, that after their subscription expires the data saved on the platform will be deleted and they will have to migrate their own data to an alternative service; “We are here to help you navigate this process, but we are not able to provide any data migration services as part of this announcement,” Symantec said in the FAQ.