When you take your car to a mechanic, you do so with the belief that someone qualified will take a look under the bonnet. The same holds true for when you need to get your computer fixed or a cavity filled. For all the important things we can’t do ourselves, we expect the person who does them has a certain level of skill and competency that has been certified.
Why should backing up and recovering your business data be any different?
The rise in the volume of data that a company needs to manage has grown exponentially over the last few years. In turn, businesses are looking for ways to backup and restore that data, as a data-loss event could spell the end of the business. However, the growth in data has led to the growth of the number of various cloud backup and recovery providers, some of which lack the proper qualifications to keep your data safe and secure. There’s a glut of fly-by-night backup providers who are willing to take your money, but when it comes to time to restore the data, they fail to deliver on their promises.
One way for clients to ensure that they are getting top quality backup and recovery service is to go with a cloud service provider that has certified staff. One such managed service provider is Netshield, a specialist in the delivery of complete managed and serviced IT services. Netshield offers Asigra Cloud Backup software as part of their NetRecover offering, which is designed to minimize downtime and ensure business continuity.
Netshield recently had two engineers complete Level 1 Training at Asigra, with the aim of providing the best quality cloud backup service. Even though they just finished the training, they are now able to fully utilize Asigra software – prior to training they were utilizing about 75%, but after the four-day training program they are utilizing the full 100% of the software. Netshield has already begun to see the benefits of the training, experiencing an increase in efficiency and performing quicker deployments, all of which means improved service for their customers.
To enable partners to help their clients even more, Asigra recently launched the industry’s first tiered technical cloud backup and recovery certification program. Focused on the individual, this new certification program will benefit the cloud backup and recovery industry by raising the level of technical competency and knowledge. Cloud service providers will know that they are making the right hiring decision, and their clients will sleep better knowing that their data is being protected by certified individuals.
Do you agree that certification is a must to guarantee proven cloud backup experience and knowledge? Would you trust a service provider who has had no training with your data?